customer opinions.
"Design of Laboratory and Bench scale process plants is
not really an easy task..., unless you work with PID Eng&Tech.
R&D in Chemical Processes relies strongly on having excellent
instrumentation and control systems, like those provided by them"
Dr. David Serrano, Director, Energy Institute
"We at NUCAT are very satisfied with the Microactivity
reactor from PID Eng&Tech. Since the first contact everyone was very
helpful and cordial and, above all, very fast in their responses and eager to
provide us with the best solution for the problem we had.
When the unit
arrived it performed up to expectations and according to what was
asked. Some people in the lab were concerned about technical
assistance because at that time there was no representative in Brazil.
When the first technical problem occurred the solution was provided by
a simple exchange of e-mails, showing how committed the company is in order to
have a satisfied costumer.
At this time, I am really forward to
buy two more units from this very professional and fantastic
company"
Dr. Victor Teixeira da Silva, NUCAT
/COPPE, Universidade Federal do Rio de Janeiro
âPID Eng&Tech is a fascinating
company. It is like a dream come true for the applied researcher, enabling him
to overcome many of the challenges related to the development of sophisticated
experimental equipment in the area of Chemical Engineering. Since the
creation of PID Eng&Tech we have commissioned a number of original
experimental devices designed for solid fuel gasification, CO2 capture by solid
sorbents and others reactors or pilot plants. We are confident that our
fruitful collaboration will continue in the futureâ.
Dr. José J. Pis, Carbon National Institute,
CSIC
It is a real pleasure to give you some good and very positive
feedbacks concerning the use of the PID Eng&Tech Microactivity reactor.
During the experiments and catalytic reactions we carried out with the
Microactivity-Reference reactor, we could observe a totally satisfactory
functioning and could appreciate the high friendliness of its use; we could
therefore obtain nice and reliable results in our various studies. We are quite
satisfied.
Dr. Jean Thivolle-Cazat, National
Center of Scientific Research, SOMC, France.
âIt is a great pleasure for me to be given this opportunity to say a few things about PID Eng&Tech. I have been closely cooperating with PID Eng&Tech and in particular with its director Dr. Jose Prieto, for the last eight years. I have to stress out from the beginning that it has been eight years of a fruitful and flawless cooperation.
I have purchased from PID five different units so
far and I am completely satisfied by their quality, durability and their
overall performance. Based on my experience, I can assure that
PID Eng&Tech is able to offer a multi-level support which starts
with specialized equipment design and reaches out to maintenance and after-sale
support. During these years of cooperation I have experienced
only purely professional treatment by the company at the following
levels:
- Equipment Design: The experts of PID have helped me and
my group with the designing of sophisticated and complex equipment, which is
used for advanced scientific experiments, by providing valuable information and
practical solutions to all the problems that came in our way.
- Training: The training programs given by PID consist an
adequate way of understanding the operation and maintenance of their products.
It is worthwhile to notice that all training programs are carried out on same
unit to be purchased, something which is very helpful for the end users of the
unit.
- Installation: All the units that I have purchased so far
have arrived at my laboratory in a perfect state and almost ready for use.
Installation requires only the necessary connections to the gasses and/or
liquid suppliesâ¦.. and the unit is ready for use.
- Maintenance: After attending the training program at PID,
maintenance becomes very easy by all means.
- After-sale Support: The after-sale support at PID
Eng&Tech is probably the best, most professional kind of support that I
have experienced so far in my career. The people at PID Eng&Tech have
helped me and my group numerous times with any modifications, adjustments and
changes that we need to make in our equipments. They always answer promptly and
they always deliver within reasonable time. They are fast and
effective.
Finally, I would like to thank the director and all the
personnel of PID for their valuable cooperation so far and assure that our
cooperation will continue to exist for many yearsâ.
Prof. Costas N. Costa, Deputy Coordinator, Cyprus
University of Technology
"The best of PID Eng&Tech is that they listen to
your technical requirements and offer a personalized solution quickly by
adapting their standard processes. They are able to discern between
your scientific and technical problems, they can offer you
solutions!"
Dr. Mario Montes, Euskal Herriko
Unibertsitatea
âWe are getting excellent performance
with Microactivity reactors and pilot plants from PID
Eng&Techâ.
Prof.
Fierro, Catalysis and Petroleochemestry Institute
âI highly recommend PID Eng&Tech.
Their Microactivity reactor is quite impressive, and I am planning to
buy another unit from the same companyâ.
Prof. Saeed M. Al-Zahrani, Chemical Engineer Department
King Saudi University



